Application Support Engineer

Application Support Engineer – London – Circa £45,000

Overview:

A top tier eDiscovery vendor is seeking an Application Support Engineer to join their London team. Responsibilities will include supporting systems using industry software such as Relativity, LAW PreDiscovery, and IPRO. The Support Engineer will work closely between both the IT and operations team.

Responsibilities:

  • Ensure that all databases support Relativity run optimally
  • Operate as escalation point for the support of database containing large volumes of data across multiple data centers
  • Identify trends and create analysis reports for management teams
  • Identify areas of improvement across the Relativity and LAW PreDiscovery systems
  • Enhance the eDiscovery software using SQL scripts
  • Create and maintain SQL scripts to perform data manipulation operations
  • Operate as subject matter expert and collaborate with internal and external teams
  • Perform system maintenance and upgrades

Requirements:

  • 2 years’+ experience using SQL with strong knowledge of scripting with T-SQL
  • Strong experience troubleshooting and resolving uses between the SQL server and front end applications
  • Strong technical proficiency using industry software such as Relativity, IPRO, and LAW PreDiscovery
  • Prior experience using alternative scripting languages such as C#
  • Ability to work autonomously independently or incorporated into a team
  • Strong communication skills, both verbally and written
  • Ability to work nights and weekend when required
  • SQL Server certification is beneficial
  • RCA qualification is beneficial

Forensic Technology Senior Manager

Salary: £80,000

Job Overview:

A large business advisory firm is seeking a Senior Manager to become incorporated into their Forensic Technology team. The individual will be responsible for managing and tutoring junior members of the team whilst managing complex engagements and projects.

Responsibilities:

  • Manage multiple, simultaneous projects across both eDiscovery and Forensic Technology.
  • Manage and be involved across the whole EDRM lifecycle.
  • Actively make recommendations for clients across the EDRM to create efficiencies.
  • Create efficient workflows dependent on case requirements.
  • Attend client proposals and lead business development.
  • Develop and build strong relationships with stakeholders.
  • Provide training and technical assistance to clients.
  • Stay updated with new eDiscovery and Forensic Technology methodologies.
  • Act as primary liaison with external service providers.

Requirements:

  • Degree in Computer Science, Computer Forensics or Information Technology.
  • Ability to work independently or integrate into a team.
  • In-depth working knowledge of the whole EDRM.
  • Must be a Relativity Certified Administrator (RCA)
  • Previous experience leading and managing teams and client projects.
  • Technically proficient using Microsoft Office, particularly Excel.
  • Detailed understanding of SQL and SQL databases.

In-depth knowledge of FTK, EnCase, Nuix, Recommind, Clearwell, and Concordance.

eDiscovery Processing Analyst

An international consultancy renowned for their services within the eDiscovery / Forensic Technology industry is seeking for a professional to carry out on-site data collections and data processing. The ideal candidate will have extensive experience working within an eDiscovery / Computer Forensics capacity and will be technically proficient using software such as Mindseye TunnelVision & Relativity.

Primary responsibilities will include finding, compiling, organizing, categorizing, and verifying case-critical data efficiently across the full life cycle of the eDiscovery process – preservation, collection, processing, review and production.

Candidates are expected to show a keen interest and ability to reach accurate conclusions through the use of technology tools. Also required is the ability and willingness to undertake travel domestically and potentially internationally. Long hours during the week and on weekends may be expected, as required to meet client demands.

Requirements:

  • A minimum of two years of applicable professional and consulting experience.
  • Experience and willingness to work in all areas of eDiscovery lifecycle.
  • Relativity experience and strong technical skills (e.g. building mobile processing/hosting servers, building analytics within Relativity, can perform data collections, etc).
  • Experience in Relativity, Tunnelvision, Nuix, Law PreDiscovery or similar platforms.
  • Strong database experience and hands on skills with MS Access and/or SQL an added benefit.
  • Experience and ability to lead small projects and multiple work streams of larger projects.
  • A citizen of an EU Country with passport or holds a passport and a European work visa that allows for unrestricted travel.
  • Excellent written communication / presentation capabilities.
  • Strong verbal communication skills.
  • Developed skills and reputation for industry / business process / technical expertise.

International eDisclosure Project Manager

Job Description:

The eDisclosure Project Manager will be responsible for managing and overseeing daily operations regarding international eDiscovery needs. Act as primary liaison between end users, support vendors and the local IT departments. Will additionally be responsible for the organisation and management of document processing and database activities for matters involving heavy document review or other computerised practice support needs.

The eDisclosure Project Manager is expected to perform all responsibilities with a commitment to providing a superior service to the firm’s attorneys, advisors and staff, maintaining an atmosphere of teamwork and continuous improvement. Above all, the International eDiscovery Project Manager must fulfil the needs of the firm in a manner which is consistent with the Firm’s Core Values.

Responsibilities:

  • Oversee the day to day operations of the firms international eDiscovery needs, including working with other eDiscovery staff to provide continuous technical guidance to assigned staff, and ensuring that best practices are followed.
  • Serve as primary liaison to firm management, internal and external clients, and manage client expectations.
  • Consult with users on a regular, high-level basis regarding the use of databases to automate litigation, manage discovery and support their needs.
  • Manage and oversee the work of assigned eDiscovery personnel on analysing and quantifying data, administering database security, performing quality control of work product, exporting data to other formats for sharing with co-counsel or clients, installing and configuring software as needed for users, assisting users in the use of database and image management products, solving escalated help tickets in a timely manner.
  • Draft eDiscovery plans and request for proposals.
  • Prepare and monitory case budgets and timelines.
  • Monitor productivity, develop and implement procedures to optimize effectiveness.
  • Conduct end user training and provide support when necessary.

Skills & Qualifications:

  • Extensive knowledge regarding complex litigation support and eDiscovery functions, including databases, imaging technology and project management.
  • Extensive experience using software such as Relativity, Microsoft Access and SQL.
  • Project Management / Co-ordination experience.
  • Management / Supervisory experience.
  • Strong analytical, research and communication skills.