Application Support Engineer

  • Permanent
  • London

Application Support Engineer – London – Circa £45,000

Overview:

A top tier eDiscovery vendor is seeking an Application Support Engineer to join their London team. Responsibilities will include supporting systems using industry software such as Relativity, LAW PreDiscovery, and IPRO. The Support Engineer will work closely between both the IT and operations team.

Responsibilities:

  • Ensure that all databases support Relativity run optimally
  • Operate as escalation point for the support of database containing large volumes of data across multiple data centers
  • Identify trends and create analysis reports for management teams
  • Identify areas of improvement across the Relativity and LAW PreDiscovery systems
  • Enhance the eDiscovery software using SQL scripts
  • Create and maintain SQL scripts to perform data manipulation operations
  • Operate as subject matter expert and collaborate with internal and external teams
  • Perform system maintenance and upgrades

Requirements:

  • 2 years’+ experience using SQL with strong knowledge of scripting with T-SQL
  • Strong experience troubleshooting and resolving uses between the SQL server and front end applications
  • Strong technical proficiency using industry software such as Relativity, IPRO, and LAW PreDiscovery
  • Prior experience using alternative scripting languages such as C#
  • Ability to work autonomously independently or incorporated into a team
  • Strong communication skills, both verbally and written
  • Ability to work nights and weekend when required
  • SQL Server certification is beneficial
  • RCA qualification is beneficial

Tagged as: C#, Collections, Computer Forensics, Computer Science, e-Discovery, eDiscovery, eDiscovery Jobs, EDRM, Engineer, GDPR, Information Technology, LAW PreDiscovery, Legal Technology, Programming, Relativity, SQL, Technical

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