Director of Project Management, eDiscovery

Salary – £100,000

A successful multinational legal consulting and services company are looking to recruit an experienced Director of Project Management, eDiscovery to join their London office.

You will join the global Project Management team who are tasked with exceeding client expectations and ensuring that the business provide the best technical and user experience, wherever their location. As part of this service the business offers a follow-the-sun practice, that also needs to cater for regional restrictions and practices.

As Director of Project Management in the UK you will be responsible for high level management, delegation, and execution of daily eDiscovery project tasks. In addition, the role is tasked with developing strategic initiatives critical to the ongoing development and improvement of the Project Management team.  You will also be responsible for the oversight and leadership of multiple project teams and tasked with developing client relationships and provide support where needed.

Main Responsibilities:

Team Leadership

  • Lead by example and with humility
  • Communicate the company ethos, values and objectives to the team and across all departments as needed
  • Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
  • Act as an initial point of escalation
  • Assigning incoming projects to Project Managers
  • Work with Senior Project Managers to:

–              Ensure the appropriate staff are allocated for projects across regions,

–              Manage client facing issues, and escalate to leadership, if necessary

  • Responsible for providing performance reviews to direct reports
  • Working with other managers to identify and communicate team objectives

Management of Projects

  • Creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements
  • Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables
  • Delivering on team and individual project SLAs
  • Planning and managing external and internal project communications (with client and internal team), ensuring effective exchange of project information and deliverables
  • Forecasting, tracking and managing project budgets and invoices
  • Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis
  • Collaborating with colleagues and being an internal leader with respect to junior team members

Subject Matter Expert

  • Support your team
  • Use PM and external collaboration and knowledge to create, document, and deliver internal education and process improvement initiatives
  • Considered both internally and externally as the expert on certain broad initiatives related to PM execution

Sales Support

  • Knowledgeable about and able to speak competently to all of the business’s service offerings
  • Developing strategic external relationships through participation/presentation at industry events, publication of articles, membership in relevant thought leadership groups, and similar activities
  • Participating/conducting business development activities with existing and new clients such as participating in sales presentations, building personal relationships with potential buyers
  • Serving as a point for client contact on incoming projects and industry inquiries as necessary
  • Assisting with drafting customized protocols and other non-standard operating procedures for MSA clients or clients with ongoing and continuous projects

Skills Required: 

  • Bachelor’s degree required or minimum 5 years in the litigation support / legal industry
  • A minimum of 5 years of progressively responsible experience in related roles within the e-discovery industry; 3 years’ experience as an eDiscovery based Project Manager and 2 years’ experience as a People Manager
  • Willing to travel both internationally and domestically
  • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
  • Demonstrated ability to manage client expectations and maintain client satisfaction
  • Proactive approach to problem-solving and the ability to anticipate client needs
  • Ability to confront unexpected problems quickly and effectively
  • Strong teamwork, communication (written and oral), client management, and interpersonal skills
  • Demonstrated ability to manage project teams, including teams of supporting project managers

eDiscovery Project Manager

Job Overview:

A prestigious, international law firm is seeking an eDiscovery Project Manager to join their London team. The individual will be required to support eDiscovery services to clients, whilst additionally providing consulting and technical services to in house teams. Candidates must possess Relativity experience, however technical proficiency is other eDiscovery software is beneficial.

Responsibilities:

  • Manage various eDiscovery projects across the EDRM, more specifically collection to production.
  • Develop and understand of eDiscovery best practice and liaise with internal and external clients.
  • Liaise with eDiscovery suppliers to ensure processing requirements are met.
  • Liaise with personnel that are technical and non-technical.
  • Provide guidance and assistance to other team members when needed.
  • Provide training for lawyers and clients on Relativity.

Requirements:

  • Bachelor’s degree is essential, preferably in Law, however a degree in Computer Science or Computer Forensics is adequate.
  • Experience using Relativity is essential, however prior experience using alternative eDiscovery or litigation support tools is beneficial.
  • A strong prior experience utilising eDiscovery or Litigation Support technologies.
  • Prior experience operating within a law firm or vendor.
  • A solid understanding of data processing and document review is beneficial.
  • Excellent oral and written communication.
  • Ability to work within a fast-paced environment

eDiscovery Analyst – Forensic Technology

Salary: £45,000

Our client, a global advisory firm are recruiting an eDiscovery Analyst – Forensic Technology to work in their London based office

The eDiscovery Analyst will work in the Forensic Technology team, which specialises in providing technology solutions to collect, process and analyse data from a wide range of sources. The team works with clients to identify and secure electronic evidence using forensically-sound methods and best practices. Regularly working with clients on financial investigations, general commercial litigation, intellectual property disputes and corruption investigations.

This is a great opportunity to develop an eDiscovery career. The successful candidate will have the opportunity to learn and develop skills across all aspects of the EDRM lifecycle. This position is primarily based in London, however candidates may be expected to travel occasionally as some engagements can require working on client sites within the UK and internationally. 

Main responsibilities of the eDiscovery Analyst (Forensic Technology)

  • Process data, perform Quality Control checks & upload to our document review platform
  • Provide support to document reviewers
  • Respond to client requests and queries, and triage/escalate as required
  • Proactively carry out project support/administrative functions
  • Communicate with clients and senior team members on a regular basis
  • Research new tools, techniques & workflow to stream line the processing & review function

Main Skills of the eDiscovery Analyst ( Forensic Technology)

  • Ability to work under pressure, meet deadlines and maintain quality
  • Ability to perform repetitive tasks, accurately and consistently
  • Strong desire to learn as well as knowledge sharing
  • Ability to work independently and as part of a wider team
  • Ability to articulate complex information clearly, in non-technical language
  • Efficient and effective time management and organisation skills
  • Essential MS Office skills (Word, Excel, PowerPoint, etc)

eDiscovery Business Development Manager

Our client, a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise is looking for an experienced eDiscovery Business Development Manager

The successful candidate will be a key member of the Global Sales Organization and instrumental in driving revenue and continuous growth of the company.

 Main Responsibilities:

  • Develop and articulate a clear grasp of eDiscovery services.
  • Make concise & compelling presentations to a variety of audiences; engaging the most demanding and time-pressed audiences.
  • Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
  • Work in partnerships with internal subject matter experts to maximize revenue opportunities.
  • Manage a healthy pipeline of opportunities from identification through close.
  • Maintain an active calendar of new client meetings and industry networking events.

 Requirements and Competencies:

  • Preferred: 5+ or more years of eDiscovery sales experience
  • A track-record of successfully selling large-scale eDiscovery or Document Review services.
  • Experience selling an integrated eDiscovery and Document Review service is strongly preferred.
  • Proven discipline developing and effectively executing detailed target account plans, penetration strategies and pipeline management strategies.
  • Preexisting client base of law firm and corporate contacts.
  • A demonstrable and documented track record of predictably, consistency, and the over-achievement of revenue targets.
  • Proven experience concurrently managing selling-cycles of varying length.
  • A flexible approach to communication; able to adapt message quickly to the appropriate level or function with poise, polish, and relevance.
  • A highly intelligent and energetic executive attitude with the ability to quickly assess business situations and act in an informed and decisive manner to drive required results.
  • Excellent written and verbal skills; ability to articulate complex subject matter to non-technical audiences in a concise and compelling manner.
  • Entrepreneurial spirit; the drive to build and grow a dynamic and vibrant business.

eDiscovery Data Operations Specialist

Salary: £55,000

Our client, a recognized leader in legal technology are recruiting an eDiscovery Data Operations Specialist to work in their London Office.  

The Role of the eDiscovery Data Operations Specialist

We are seeking a customer-focused individual with strong ediscovery data processing skills to join the growing Services team. In this role, you will consult with customers to prepare data for legal review, provide assistance to end-users throughout the legal discovery process, troubleshoot technical issues, and guide customers to use the company’s platform optimally. You will also provide critical technical input to the Engineering team to diagnose and address platform issues and prioritize enhancements to the product.

Key responsibilities for this role: 

  • Coordinate the processing, loading and exporting of data to and from our platform
  • Troubleshoot any issues encountered
  • Work with eDiscovery vendors for data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions
  • Facilitate the administration and tracking of client data and perform periodic audits
  • Accurately log and classify issues to provide complete information for Engineering interventions, product improvements, reporting, and other needs
  • Analyse and remediate systems or network problems
  • Handle multiple projects and priorities and at times under time-sensitive circumstances
  • Proactively contribute to improvements in documentation and our product
  • Adhere to company policies and procedures for creating, updating and resolving tickets. Proactively monitor open tickets in Salesforce, contact customers and provide updates on a timely basis
  • Advise customers on how to best leverage the tool. Analyzing the client’s needs and determine the appropriate course of action.
  • Displays professionalism, quality service and a “can do” attitude to internal members/departments as well as external clients and vendors 

Skills required of the E-discovery Data Operations Specialist 

  • 4+ years of eDiscovery or digital forensics data processing experience with a strong understanding of the eDiscovery lifecycle and related data processing standards and concepts (data processing, data de-duplication, de-nisting, imaging, metadata extraction, load files, and data migration across eDiscovery platforms)
  • Technical troubleshooting skills to understand and address data file issues, identify and navigate network problems, and diagnose issues
  • Advanced skills in relational databases such as SQL or MS Access
  • Advanced skills with Excel (vlookups, macros, etc.). Experience using formulas in Excel to manipulate data
  • Knowledge of various data storage methodologies, data collections, data processing and methods of effective electronic production
  • Ability to accurately determine the client’s requirements and take ownership of client requests
  • Strong communication skills (written and verbal)
  • Attention to detail, strong organization, and client-service orientation skills
  • Bachelor’s Degree: in Technology, Business, Legal or related fields; or significant relevant experience

Preferred additional skills include

  • Knowledge of EDRM, including the ability to communicate effectively to both technical to non-technical audiences on the life-cycle of litigation information
  • Strong interest in technology with excellent problem-solving skills, with an initiative to research and craft creative technical solutions

Marketing Associate

Salary: Competitve

Our client, a large, successful legal technology company, are looking to recruit a Marketing Associate to join their busy London office.

The Marketing Associate will be crucial to the team with responsibility for performing the day-to-day management of a wide variety of marketing initiatives. The successful candidate will work collaboratively with other marketing team members.

Main Responsibilities:

  • Tracking project status across team members, updating project status systems and pulling reports.
  • Managing logistics, deadlines, details and deliverables of conferences and events, including speaking proposal submissions, managing attendance lists, researching sponsorship opportunities and requirements, as well as managing booth and collateral material details, etc. for conferences/tradeshows, industry events, speaking engagements, and the company hosted events
  • Tracking details for digital and print media buys, including due dates, specs, invoicing, submissions and deadlines.
  • Recommending placements based on editorial calendars.
  • Assisting in writing sales campaigns, copy for marketing materials, advertisements and other related materials.
  • Working with the creative team to project manage the development of a wide variety of sales and marketing materials, securing approvals from internal stakeholders, and ensuring deadlines are met
  • Working with thought leadership and the PR team to announce events, new materials and reprints both internally and externally through a variety of channels, including social media.
  • Helping the team ensure that brand guidelines are met and maintained in all internal and market-facing materials.
  • Updating the company website with event information, thought leadership materials, etc.
  • Managing contacts and marketing lists and pulling reports within CRM system (Salesforce)
  • Assisting in the tracking and analysis of marketing initiative metrics, preparing reports to sales and marketing teams.

Skills Required:

  • BA/BS degree is required.
  • Previous experience working in a consulting or B2B environment is preferred. 3+ years of marketing experience or relevant experience required.
  • Excellent Microsoft Office Suite skills is essential, particularly with Excel and PowerPoint
  • Preferable experience with WordPress, SharePoint and Salesforce
  • A self-starter who is highly motivated and detail-oriented
  • Exceptional project management skills with the ability to prioritize and juggle multiple projects/deadlines
  • Deadline-driven, able to project manage a task to completion
  • Holistic thinking about projects – think ahead, anticipate, plan
  • Strong organizational skills along with excellent oral and written communication ability.
  • Highly collaborative and will enjoy working with employees/clients at all levels.

Senior eDiscovery Project Manager

£65,000 / $130,000 AUD

An exciting opportunity has arisen for an experienced eDiscovery Project Manager to join a team of inhouse experts within the Forensic Technology Services (FTS) team, across a number of offices.

The eDiscovery Project Managers specialise in the support of forensic investigations, evidence management, project consulting, identification and eDiscovery.

Main Responsibilities:

  • Operating as a Lead contact working with the platform Relativity to prepare relevant workflows for all phases of review and analysis from collection through to production
  • Managing all phases of projects and communicating the status of tasks to team members to ensure tasks are completed in an accurate and efficient manner (within strict deadlines)
  • Assisting the team in the coordination of resources for specific components of large projects or the overall coordination of smaller projects including instructing and assessing the work of Analysts and Paralegals
  • Mentoring and training junior team members
  • Proactively manage own workload, meet set KPIs and accurately record time spent on tasks

Skills Required:

  • To be successful in this role, you will need 4 + years of experience in either eDiscovery or digital forensics practice and hands on experience using eDiscovery software.
  • Experience in using eDiscovery processing and/or review platforms – hands on experience with Relativity or other eDiscovery review software is essential and Nuix is highly regarded
  • Minimum of 4 years’ experience in a professional services firm, law firm, government agency
  • Proficiency in Microsoft
  • Able to communicate and work well with a team containing varied technical skills
  • Ability to prepare and analyse data in Relativity, Nuix, or similar tools
  • Able to assist in collecting data in a forensically sound manner
  • Ability to prepare clear and concise written communications
  • Tertiary qualifications, for example, in Law, Computer Science, IT, Software Engineering
  • Ability to work independently in a fast paced environment, and be eager and excited to learn

The client is looking for a resilient self-starter to join their team. The successful candidate is someone who will be able to work autonomously, has keen attention to detail and is dedicated to providing an outstanding service to clients.

Senior eDiscovery Project Manager

£65,000 / $130,000 AUD

An exciting opportunity has arisen for an experienced eDiscovery Project Manager to join a team of inhouse experts within the Forensic Technology Services (FTS) team, across a number of offices.

The eDiscovery Project Managers specialise in the support of forensic investigations, evidence management, project consulting, identification and eDiscovery.

Main Responsibilities:

  • Operating as a Lead contact working with the platform Relativity to prepare relevant workflows for all phases of review and analysis from collection through to production
  • Managing all phases of projects and communicating the status of tasks to team members to ensure tasks are completed in an accurate and efficient manner (within strict deadlines)
  • Assisting the team in the coordination of resources for specific components of large projects or the overall coordination of smaller projects including instructing and assessing the work of Analysts and Paralegals
  • Mentoring and training junior team members
  • Proactively manage own workload, meet set KPIs and accurately record time spent on tasks

Skills Required:

  • To be successful in this role, you will need 4 + years of experience in either eDiscovery or digital forensics practice and hands on experience using eDiscovery software.
  • Experience in using eDiscovery processing and/or review platforms – hands on experience with Relativity or other eDiscovery review software is essential and Nuix is highly regarded
  • Minimum of 4 years’ experience in a professional services firm, law firm, government agency
  • Proficiency in Microsoft
  • Able to communicate and work well with a team containing varied technical skills
  • Ability to prepare and analyse data in Relativity, Nuix, or similar tools
  • Able to assist in collecting data in a forensically sound manner
  • Ability to prepare clear and concise written communications
  • Tertiary qualifications, for example, in Law, Computer Science, IT, Software Engineering
  • Ability to work independently in a fast paced environment, and be eager and excited to learn

The client is looking for a resilient self-starter to join their team. The successful candidate is someone who will be able to work autonomously, has keen attention to detail and is dedicated to providing an outstanding service to clients.

Senior eDiscovery Project Manager

£65,000 / $130,000 AUD

An exciting opportunity has arisen for an experienced eDiscovery Project Manager to join a team of inhouse experts within the Forensic Technology Services (FTS) team, across a number of offices.

The eDiscovery Project Managers specialise in the support of forensic investigations, evidence management, project consulting, identification and eDiscovery.

Main Responsibilities:

  • Operating as a Lead contact working with the platform Relativity to prepare relevant workflows for all phases of review and analysis from collection through to production
  • Managing all phases of projects and communicating the status of tasks to team members to ensure tasks are completed in an accurate and efficient manner (within strict deadlines)
  • Assisting the team in the coordination of resources for specific components of large projects or the overall coordination of smaller projects including instructing and assessing the work of Analysts and Paralegals
  • Mentoring and training junior team members
  • Proactively manage own workload, meet set KPIs and accurately record time spent on tasks

Skills Required:

  • To be successful in this role, you will need 4 + years of experience in either eDiscovery or digital forensics practice and hands on experience using eDiscovery software.
  • Experience in using eDiscovery processing and/or review platforms – hands on experience with Relativity or other eDiscovery review software is essential and Nuix is highly regarded
  • Minimum of 4 years’ experience in a professional services firm, law firm, government agency
  • Proficiency in Microsoft
  • Able to communicate and work well with a team containing varied technical skills
  • Ability to prepare and analyse data in Relativity, Nuix, or similar tools
  • Able to assist in collecting data in a forensically sound manner
  • Ability to prepare clear and concise written communications
  • Tertiary qualifications, for example, in Law, Computer Science, IT, Software Engineering
  • Ability to work independently in a fast paced environment, and be eager and excited to learn

The client is looking for a resilient self-starter to join their team. The successful candidate is someone who will be able to work autonomously, has keen attention to detail and is dedicated to providing an outstanding service to clients.

Senior eDiscovery Project Manager

£65,000 / $130,000 AUD

An exciting opportunity has arisen for an experienced eDiscovery Project Manager to join a team of inhouse experts within the Forensic Technology Services (FTS) team, across a number of offices.

The eDiscovery Project Managers specialise in the support of forensic investigations, evidence management, project consulting, identification and eDiscovery.

Main Responsibilities:

  • Operating as a Lead contact working with the platform Relativity to prepare relevant workflows for all phases of review and analysis from collection through to production
  • Managing all phases of projects and communicating the status of tasks to team members to ensure tasks are completed in an accurate and efficient manner (within strict deadlines)
  • Assisting the team in the coordination of resources for specific components of large projects or the overall coordination of smaller projects including instructing and assessing the work of Analysts and Paralegals
  • Mentoring and training junior team members
  • Proactively manage own workload, meet set KPIs and accurately record time spent on tasks

Skills Required:

  • To be successful in this role, you will need 4 + years of experience in either eDiscovery or digital forensics practice and hands on experience using eDiscovery software.
  • Experience in using eDiscovery processing and/or review platforms – hands on experience with Relativity or other eDiscovery review software is essential and Nuix is highly regarded
  • Minimum of 4 years’ experience in a professional services firm, law firm, government agency
  • Proficiency in Microsoft
  • Able to communicate and work well with a team containing varied technical skills
  • Ability to prepare and analyse data in Relativity, Nuix, or similar tools
  • Able to assist in collecting data in a forensically sound manner
  • Ability to prepare clear and concise written communications
  • Tertiary qualifications, for example, in Law, Computer Science, IT, Software Engineering
  • Ability to work independently in a fast paced environment, and be eager and excited to learn

The client is looking for a resilient self-starter to join their team. The successful candidate is someone who will be able to work autonomously, has keen attention to detail and is dedicated to providing an outstanding service to clients.