Application Support Engineer

Application Support Engineer – London – Circa £45,000

Overview:

A top tier eDiscovery vendor is seeking an Application Support Engineer to join their London team. Responsibilities will include supporting systems using industry software such as Relativity, LAW PreDiscovery, and IPRO. The Support Engineer will work closely between both the IT and operations team.

Responsibilities:

  • Ensure that all databases support Relativity run optimally
  • Operate as escalation point for the support of database containing large volumes of data across multiple data centers
  • Identify trends and create analysis reports for management teams
  • Identify areas of improvement across the Relativity and LAW PreDiscovery systems
  • Enhance the eDiscovery software using SQL scripts
  • Create and maintain SQL scripts to perform data manipulation operations
  • Operate as subject matter expert and collaborate with internal and external teams
  • Perform system maintenance and upgrades

Requirements:

  • 2 years’+ experience using SQL with strong knowledge of scripting with T-SQL
  • Strong experience troubleshooting and resolving uses between the SQL server and front end applications
  • Strong technical proficiency using industry software such as Relativity, IPRO, and LAW PreDiscovery
  • Prior experience using alternative scripting languages such as C#
  • Ability to work autonomously independently or incorporated into a team
  • Strong communication skills, both verbally and written
  • Ability to work nights and weekend when required
  • SQL Server certification is beneficial
  • RCA qualification is beneficial

Information Security Engineer

A top tier legal technology consultancy is seeking an Information Security Engineer to become incorporated into their London office. Responsibilities will include risk management, IT security, audits and incident management.

Responsibilities:

  • Perform IT risk assessment and test data processing systems.
  • Protect all information systems against unauthorised access.
  • Perform internal security audits, communicate audit findings to CISO.
  • Monitor security access, conduct assessments through vulnerability testing and risk analysis.
  • Verify security of third-party vendors and collaborate with them to ensure security requirements are met.
  • Conduct security research and maintain updated on latest security threats. Ensure that internal team is notified to minimise exposure to risk.
  • Build specific security policies for known and vulnerable information systems.
  • Oversee all implementation processes for various security systems and ensure compliance to policies. Collaborate with IT team to provide effective solutions.
  • Monitor and ensure compliance regarding GDPR and other legal regulatory requirements.

Requirements:

  • Degree within relatable field such as Information Technology or Computer Science
  • 3+ years’ experience operating within the Information Security sector.
  • ISO 27001 framework experience.
  • Exposure with Identity and Access Management (IAM) solutions.
  • Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) is highly beneficial.