eDiscovery Business Development Manager

Our client, a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise is looking for an experienced eDiscovery Business Development Manager

The successful candidate will be a key member of the Global Sales Organization and instrumental in driving revenue and continuous growth of the company.

 Main Responsibilities:

  • Develop and articulate a clear grasp of eDiscovery services.
  • Make concise & compelling presentations to a variety of audiences; engaging the most demanding and time-pressed audiences.
  • Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
  • Work in partnerships with internal subject matter experts to maximize revenue opportunities.
  • Manage a healthy pipeline of opportunities from identification through close.
  • Maintain an active calendar of new client meetings and industry networking events.

 Requirements and Competencies:

  • Preferred: 5+ or more years of eDiscovery sales experience
  • A track-record of successfully selling large-scale eDiscovery or Document Review services.
  • Experience selling an integrated eDiscovery and Document Review service is strongly preferred.
  • Proven discipline developing and effectively executing detailed target account plans, penetration strategies and pipeline management strategies.
  • Preexisting client base of law firm and corporate contacts.
  • A demonstrable and documented track record of predictably, consistency, and the over-achievement of revenue targets.
  • Proven experience concurrently managing selling-cycles of varying length.
  • A flexible approach to communication; able to adapt message quickly to the appropriate level or function with poise, polish, and relevance.
  • A highly intelligent and energetic executive attitude with the ability to quickly assess business situations and act in an informed and decisive manner to drive required results.
  • Excellent written and verbal skills; ability to articulate complex subject matter to non-technical audiences in a concise and compelling manner.
  • Entrepreneurial spirit; the drive to build and grow a dynamic and vibrant business.

eDiscovery Project Manager

Job Overview:

A prestigious, international law firm is seeking an eDiscovery Project Manager to join their London team. The individual will be required to support eDiscovery services to clients, whilst additionally providing consulting and technical services to in house teams. Candidates must possess Relativity experience, however technical proficiency is other eDiscovery software is beneficial.


  • Manage various eDiscovery projects across the EDRM, more specifically collection to production.
  • Develop and understand of eDiscovery best practice and liaise with internal and external clients.
  • Liaise with eDiscovery suppliers to ensure processing requirements are met.
  • Liaise with personnel that are technical and non-technical.
  • Provide guidance and assistance to other team members when needed.
  • Provide training for lawyers and clients on Relativity.


  • Bachelor’s degree is essential, preferably in Law, however a degree in Computer Science or Computer Forensics is adequate.
  • Experience using Relativity is essential, however prior experience using alternative eDiscovery or litigation support tools is beneficial.
  • A strong prior experience utilising eDiscovery or Litigation Support technologies.
  • Prior experience operating within a law firm or vendor.
  • A solid understanding of data processing and document review is beneficial.
  • Excellent oral and written communication.
  • Ability to work within a fast-paced environment

Associate Project Manager


An exciting opportunity has arisen for an Associate Project Manager to join a top tier legal services provider within their London based Litigation Services Department.

Reporting to the Director of Operations, the Associate Project Manager provides daily support for Project Managers to assist with the successful delivery of products and services offered by the business. Providing detailed documentation during initiation, planning, execution, monitor and control, and closure phases of each project. Following process driven execution of project tasks to ensure unified Project Management methodology is adhered to. Acting as a member of the client support centre for applications hosted by the business. Document and report periodic project details to the Project Managers, LPS Leadership, clients and project teams.

Main Responsibilities

  • Gather and thoroughly document requirements using standard project intake forms
  • Provide Project Managers with assistance across all aspects of the eDiscovery/eDisclosure lifecycle.
  • Analyse processes to propose changes or additions to project procedures
  • Follow detailed Quality Control measures to ensure accuracy of all deliverables
  • Track all time spent on project activities
  • Perform Document Production work for the purposes of regulatory/litigation disclosure exercises
  • Process electronically stored information (‘ESI’) data as and when required (training provided)
  • Perform evidence collection exercises as and when required (training provided)

Requirements and Competencies

  • Previous work experience in law firm, corporate legal department or litigation support industry preferred
  • Understanding of the EDRM and eDiscovery project lifecycle
  • Technical background, including business process analysis, database design and creation, use of electronic document review tools, facilitation and conducting software training, technical writing and information systems support
  • Detailed planning and organisational skills
  • Exceptional written, electronic and verbal communication skills
  • Strong understanding and efficiency using Microsoft Office Suite and other common software applications
  • Manage timely completion of multiple requests, adjust and reprioritise according to changing needs
  • Complete project activities according to budget and communicated timelines; proactively raise risks to meeting timelines and budget.
  • Communicate frequently and professionally with clients, Project Managers and project team
  • Continually seek opportunities to increase customer satisfaction
  • Provide exceptional customer service for existing and prospective clients
  • Develop team mentality where communication, solutions and good relationships are fostered

Desired Competency:

  • Prior experience in data collections utilising standard industry tools such as EnCase, FTK and others, would be beneficial
  • Prior hands-on experience of data processing and document production would be beneficial

eDiscovery Project Manager

Our client, a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise is looking for an experienced eDiscovery Project Manager

The Project Manager role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity.

The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters.

Senior Project Managers must also mentor, train and delegate to an assigned team of Project Managers and Project Coordinators.

Main Responsibilities:

  • Providing end-to-end oversight of discovery matters & serving as primary client point of contact
  • Providing expertise & consultative advice on matters such as data collections, processing, and review
  • Creating and maintaining project schedules, defining activities, sequence, dependencies, work effort, duration etc
  • Developing and managing relationships with internal teams
  • Defining, communicating, implementing and monitoring quality standards on all project deliverables
  • Planning and managing internal and external project communications
  • Serving as expert on the Company’s review platforms and proprietary offerings
  • Forecasting, tracking and managing project budgets and invoices
  • Successfully overseeing multiple, concurrent projects
  • Developing strong client relationships through collaborative, consultative service

 Requirements and Competencies:

  • Educated to a degree level or minimum 3-5 years in the litigation support / legal industry
  • Minimum 3 years’ experience as a Project Manager
  • Demonstrated working knowledge of Relativity
  • Willingness to travel when required (domestically and internationally)
  • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
  • Demonstrated ability to manage client expectations and maintain client satisfaction
  • A proactive approach to problem-solving and the ability to anticipate client needs
  • Strong teamwork, communication (written and oral), client management, and interpersonal skills
  • Demonstrated ability to manage project teams, including teams of supporting project managers
  • Experience with or understanding of handling forensic collections is a plus

eDisclosure Consultant

eDisclosure Consultant

A top tier law firm is seeking an eDisclosure Consultant to become incorporated into their London team. Primary responsibilities include working closely with the eDisclosure Manager to ensure completion of queries and technology related queries. Alternative responsibilities include engaging within legal teams / clients and acting as primary contact for ensure completion of projects.


  • Handle multiple queries with varying requirements.
  • Acting as primary liaison for legal teams and clients.
  • Providing support regarding technical queries.
  • Consulting on data, technology assisted review and client scoping.
  • Provide recommendations and guidance when implementing new technologies.
  • Provide training sessions for individuals, teams and even department as a whole.
  • Provide assistance in the creation of template documents.


  • Technical proficiency using industry software such as Relativity or Ringtail.
  • Client facing experience across the eDiscovery lifecycle.
  • Experience working on litigation and investigations.
  • Knowledge of the whole EDRM and the Forensic Technology industry is highly beneficial.
  • Working knowledge of GDPR.
  • Prior experience operating within a law firm, eDiscovery vendor, or professional services firm.

eDiscovery Specialist / Project Manager

An exciting opportunity has arisen for a highly motivated eDiscovery Specialist/Project Manager to join the London Office of a successful, global Law Firm.

The position reports to the Manager and Director of Global Practice Services (GPS) but will operate with significant autonomy.

As a trusted member of the GPS team, the successful candidate will build consensus across the firm as you support global litigation, regulatory, and investigations for the firm and its clients. In this role you will be responsible for eDiscovery support across the UK and EMEA.

The ideal candidate will be a self-starter who is comfortable working across all aspects of the EDRM with hands on experience processing data, running analytics, supporting document review and running productions in LAW, Relativity and Brainspace. The Specialist is a solutions-oriented professional that oversees the execution of eDiscovery projects and is ultimately responsible for the quality and timeliness of any deliverables or deadlines.

As a subject matter expert in eDiscovery, the Specialist consults with attorneys on appropriate solutions related to all phases of the litigation and EDRM lifecycle. The Specialist actively builds relationships with case teams, customizing their support-style and technical delivery to meet the attorney’s expectations and maintain GPS’s standards and industry best practices. In addition, they have the ability to operate independently in a fast-paced environment and work proactively with case teams across the organization.

The eDiscovery Specialist is responsible for promoting and ensuring the effective use of leading litigation technology for Firm litigation matters as well as adhering to all GPS and Business Intelligence (“BI”) policies, procedures, best practices and guidelines. This includes, but is not limited to, engaging with legal teams and providing technical support and assistance with the planning, design, development, application and implementation of technology and database systems such as Relativity, Relativity Processing, Brainspace, Livenote, Casemap, Timemap Sanction, LAW, external web-based document repositories, and external web-based case management tools.

Main Responsibilities

The candidate should be self-motivated, able to quickly learn new software and procedures, can exercise good judgment and show initiative in resolving problems and completing assignments. Must work well under pressure, independently and in a team environment. Effective written and verbal communication skills are necessary.

Ideal candidate must also assist with external legal-vendor management and oversight, as well as legal-vendor diversity efforts. You will be expected to apply eDiscovery subject matter expertise to meaningfully contribute to strategic planning and program development.  Rapidly identify, analyse and address complicated issues, and distil that complexity into simple and concise communication to influence outcomes in cross-functional settings.

  • Effectively manage client expectations, coordinate and manage project details, and coordinate with case teams, vendors and external clients during the entire project to ensure work is done to attorney satisfaction and company standards.
  • Gather and document project expectations and technical specifications and ensure that the case is executed to these standards.
  • Continuously monitor, manage and support several eDiscovery projects to ensure deadlines are met.
  • Communicate frequently with Case teams and/or the client to resolve issues and provide status updates as needed.
  • Provide hands-on support in LAW, Relativity and Brainspace for a variety of requests, including case creation, field and coding layout creation, indexing, advanced searches, creation of document review batches, pre-production searches, and quality assurance.
  • Maintain all appropriate project tracking documentation and prepare all required reports as requested.
  • Interact with case teams to develop strong relationships and demonstrate a high level of commitment to success.

 Requirements and Competencies

  • Ideally educated to degree level, JD, LLB or LLM candidates
  • Minimum of 6-10+ years of experience in the eDiscovery or litigation support industry, 5 years in Project Management preferably at an AMLaw 100 firm or Fortune 500 company.
  • Strong knowledge and hands-on experience with Relativity, Relativity Processing LAW and Brainspace. (Relativity Certified Admins Strongly Preferred).
  • Strong technical understanding and experience with the e-discovery process (EDRM), litigation lifecycle a must.
  • Exceptional written and verbal communication and interpersonal skills with a professional demeanour and excellent customer service skills.
  • Able to coordinate with a variety of audiences, including attorneys, corporate clients and technology professionals.
  • Strategic thinker with analytical and problem-solving experience
  • Well-developed organisational, communication and interpersonal skills
  • Ability to think under pressure, both individually and in a team environment

Director / Senior Director

Salary – £100,000

An exciting opportunity has arisen for Technology Consulting Senior Directors to join a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional.

This practice helps clients manage the risk and cost of e-discovery. From forensic data collection to fully managed document review services we collaborate with our clients to deliver strategic solutions tailored to their unique legal requirements.

With keen focus on the productivity and defensibility of document review, clients rely on the comprehensive portfolio of software and services expertise and address matters ranging from internal investigations to large-scale litigation with global e-discovery requirements.

The Director and Senior Director positions are a part of the E-discovery Consulting team.  Now, following a partnership with Relativity, we are able to provide clients with the combination of Relativity and our own flagship web-based document repository.

As part of the London based team, these roles will lead on phases of e-discovery projects and will have responsibility for client delivery of projects.

Main Responsibilities

Part of a cross-functional team that manages all areas related to the collection, migration, processing, analysis, conversion, quality assurance, tracking, and management of client data.  In particular:

  • Liaise with clients and project managers regarding client requests, managing expectations.
  • Plan and execute electronic evidence collection exercises, around the UK and abroad.
  • Utilise software to access, extract and cull data from electronic evidence sources
  • Manage team efforts to apply analytical skills and leverage existing methodologies to various client situations
  • Practice disciplines and create novel customised solutions to meet shifting client needs
  • Assume responsibility for day-to-day data processing
  • Co-ordinate closely with colleagues, to manage the delivery of client requirements
  • Be customer-service-oriented to meet client deadlines, including working out of business hours when necessary
  • Travel as required to ensure effective management of case activities.

Requirements and Competencies


  • Educated to degree level (or equivalent), ideally in a technology related or numerate subject

Skills and Competencies:

  • Self-developer that demonstrates an ability to solve complex problems with well thought out innovative solutions
  • Ability to manage time and prioritise tasks effectively
  • Ability to work independently in a fast-paced, multi-tasking environment
  • Ability to work effectively as part of a team
  • Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion
  • Excellent communication and client communication skills (verbal and written)
  • Provide superior client service in demanding, deadline-driven situations
  • Flexible with working hours and has the ability to work in a cross-functional team
  • Successful management/supervision of others
  • Ability to think clearly under pressure
  • Strong logical reasoning skills
  • Proven ability to conduct training in a professional environment
  • Ability to travel when requested
  • Strong proficiency with Windows and related software, especially Excel or Access


  • Solid experience working in an e-Discovery or technology related role
  • Knowledge of and experiencing in configuring and operating Relativity
  • Experience with Concordance, Summation or Introspect
  • Familiarity with computer and server hardware, operating systems and software
  • Electronic discovery experience or experience managing document review teams
  • Experience supporting document review software applications
  • Familiarity with email server software (Microsoft Exchange, Lotus Notes)
  • Knowledge and execution of data manipulation tasks, data conversion and data analysis activities in a SQL environment
  • Litigation support experience

Global Operations Specialist

Salary: £35,000 – £40,000

Our client, a top tier legal services provider, is looking to recruit a Global Operations Specialist to join their London office. You will need 1+ years of industry experience in a technical role.

Reporting to the Director of UK Operations the main purpose of the role will be the delivery of products and services offered by Global Operations Team, which include data collection, data intake, ESI processing, document production and native redaction processing.

Main Responsibilities:

  • Responsible for electronically stored information, data processing & intake, document production & native redaction processing
  • Ensure that standardised procedures and workflows are followed with all activities
  • Manage timely completion of multiple requests including adjusting and reprioritising work requests accordingly
  • Pro-active communication of status delivery updates
  • Follow requirements outlined in the standard project instruction forms
  • Document and track all aspects of the Global Operations activities
  • Provide customised reporting when requested
  • Validate and deliver processing results from multi-cultural and different time zones teams
  • Troubleshoot and resolve malfunctions within systems
  • Continually seek opportunities to increase customer satisfaction
  • Support application testing and software updates/upgrade related activities

Requirements and Competencies:

Education and Skills:

  • Degree in Computer Science, Information Systems, Business or related field, or equivalent combination of education and experience
  • Working knowledge of the EDRM and eDiscovery project lifecycle
  • Technical background with creative analytical and problem-solving skills
  • Exceptional written, electronic and verbal communication skills
  • Experience working with Eclipse, Relativity, LAW, eCapture, Nuix and Relativity is preferred
  • Experience with search technologies such as Lucene, DTSearch and SQL
  • Possess advance text editing skills using UltraEdit and/or Notepad++
  • Working knowledge of external physical media (Hard Drives, CD/DVD) and media encryption software

Desired Competencies:

  • Prior experience in evidence collection exercises
  • Experience with tools such as EnCase, FTK and others, would be beneficial

Salary: £35,000 – £40,000

Head of eDiscovery – €120,000 – €150,000

Job Overview:

A prestigious law firm is seeking a Head of eDiscovery to join their team in Brussels. The roles responsibilities will include leading team members to ensure high quality of work across all stages of the EDRM. Additionally you will be responsible for communicating complex technical scenarios effectively to lawyers, partners and other non-technical personnel.


  • Oversee the entire data collection process, this includes interviewing custodians and ensuring the IT team understands where ESI is stored.
  • Provide assistance to the data collection process when needed.
  • Develop & maintain relationships with vendors, whilst keeping abreast of new technological developments within the industry.
  • Ensure that in-house platforms are maintained and updated.
  • Liaise with clients and internal lawyers surrounding different industry platforms within the market.
  • Creating reports that detail communication patterns & data flows.
  • Be able to instruct teams on the best use of implemented technologies.
  • Stay updated with efficiencies using analytic measures.
  • Ability to present ideas to stakeholder and clients with varying seniority.


  • Extensive knowledge of Antitrust/Competition related eDiscovery systems and services.
  • Management experience as well as prior experience of client pitching/proposals.
  • Prior experience operating within eDiscovery, this can be within a law firm or vendor environment.
  • Comfortable working autonomously independently or integrated into a team.
  • Possesses a high level of attention to detail.
  • Be able to advise legal teams and clients on how to best make use of relevant and emerging technologies.
  • Excellent communication skills, both written and oral.

eDisclosure Project Manager

eDisclosure Project Manager – £70,000 – £80,000

Job Overview:

A prestigious law firm is seeking an eDisclosure Project Manager to join their London team. Responsibilities include ensuring that there is a high quality approach to eDisclosure matters and investigations. You will be responsible for training fee earners on industry software such as Relativity, Brainspace, Ringtail & more if necessary.


  • Working alongside fee earners to identify and understand client needs and requirements.
  • Liaise with vendors, clients and when necessary paralegals.
  • Assist in compiling DSARs data.
  • Provide effective training of industry software to fee earners.
  • Conduct review with vendors to help improve processes and best practice.
  • Resolve any highlighted issues with vendors.
  • Provide support and assistance with fee earners regarding eDisclosure and investigation cost budgeting.


  • Educated to degree level in computing or related subject.
  • Prior experience operating at a law firm or vendor.
  • Prior experience managing a team within a law firm or vendor.
  • Strong working knowledge of software such as Relativity (RCA highly beneficial), Nuix, Ringtail, Brainspace, and SQL.
  • Certified with the PRINCE II qualification.
  • Ability to work with pressured deadlines and ensure they are met.
  • Excellent oral and written communication skills.